I was in a bad predicament. My catalytic converter was stolen from my truck in Houston Texas and I was not able to repair it in a timely manner. I called Bert Ogden CDJR in Harlingen and asked if I could trade it in as is. With no hesitation they said yes and replaced my 2022 Ram 1500 with a 2022 Dodge Charger. I greatly appreciate the manager and sales staff. Scott Gilbert, JR Vega, Luis Ledezma and Erick Cuba Garcia for the help that was greatly needed.
The best experience ever. Extremely easy, quick, and fun! Gavin G. Was the best tended to all my needs and took the time to listen to what I wanted and needed! The family was extremely happy with the Durango and the way we were treated. Top notch service from Gavin. Thank you so much!!!! Highly recommended!
Employees were friendly and courteous. Got an oil change and it was done at a decent time. I would recommend this dealership to my friends
Very friendly and professional staff, everyone makes you feel welcome. Fast and Great service! I would Highly recommend Bert Ogden CDJR Harlingen!
William provided me with excellent customer service. He went above and beyond his duties to make me feel comfortable and satisfied. He went over the entire process of obtaining my vehicle and always displayed the highest level of courtesy, respect, and customer service. I am extremely happy that William was my salesman and I would highly recommend for anyone wishing to get a vehicle, to visit Bert Ogden GMC and ask for William.
Great experience today: oil change / tires rotated/updated computer system!!! 30 minutes 🥰
Highly recommend Bert Ogden Chrysler Dodge Jeep Ram. I had the best experience from the moment I walked in to the moment I left the building. Customer service was very professional. Gavin our salesman helped meet our expectations and went beyond to make sure we had the easiest, fastest and of course most comfortable experience. I am very grateful with all the staff including management. If you are looking to purchase your next vehicle Gavin is your salesman guy and of course Bert Ogden Chrysler Dodge Jeep Ram in Harlingen, Tx is your place to go.
Very good service, got me great financing and purchased ther perfect car for my son! I ONLY WISH THEYD GIVE YOU THE SAME SERVICE WHEN YOU PURCHASE A CADILLAC FROM BERT OGDEN! HYUNDAI JUST STANDS BEHIND THEIR VEHICLES BETTER!
This place is great! Big shout out to my boy Carlos Del Angel for the hook up on the best truck I’ve ever owned. So happy to have it!
Quick, courteous and efficient
It was a great experience. Fast service. Gavin did a great job
My 2021 Ram 1500 crew cab pickup threw a trouble code of defective throttle cable . The rear sensors and the backup camera stopped working also at the same time . I took it in to Bert Ogden Chrysler , jeep , Dodge , Ram dealership and was helped by service representative Bnanna Becerra . She determined what was wrong with my truck and assigned a service technician to fix it . I arrived at 7:30 am and was back on the road at 9:30 am with everything fixed . I tried to give her a tip for being so helpful , but she would not accept it . This dealership goes the extra ...
We had the best sales person Carlos Del Angel JR he made the experience so easy and was very helpful and hands on through the hole process
All the people at bert ogden were very friendly. But if it wasn't for David's patience, I would have left.
Fast, easy, and great communication. Friendly staff and amazing atmosphere.
Excellent service and made us feel like family...
Great experience with Adrian but there was no owners manual in the give compartment and I need for him to reach out to me as to when I can pick it up. Thanks!
Very helpful throughout the process and also at explaining anything that I had questions. I am a returning customer well from my father but after hearing him talk on how supportive and excellent service they provide I came by to purchase a vehicle with them. Everything my dad said was top notch and I would like to praise alexis C. For helping my through the process and also the finance manager Minso Lopez for explaining anything on that part that I didn’t fully understand. And also the manager. My experience with them was helpful and excellent and would come ...
Amazing service 🔥
Always a great experience dealing with Scott, Mingo, and crew at Bert Ogden
Scheduled appointment for recall service. Work was done with excellence and office staff was very professional.
Quick service, dealership worked with me to make the sale on an amazing vehicle. Shout out to Carlos for making the experience manageable.
Service was great...will always have my vehicle serviced here...
Amazing staff! Highly recommend going with David! Very friendly, patient & helpful. Any questions or concerns we had he always knew the answers to. He definitely made our experience 10 times better. We went in just to look and get pricing. They worked with us and we’re able to give us a good deal and we came out with a 2022 unlimited Sahara Jeep Wrangler!
Nice job and fast.
Great customer service and buying experience. The negotiation process was maybe the quickest I have ever experienced. Rolando (sales representative), Alex (sales manager) , and Mingo (finance manager) were professional and efficient and really care about their clients.
Great customer service Carlos Del Angel was very helpful n understanding of our needs.
Ogden treated us very well and have us a good deal on a new car after having issues with our previous purchase. They made it right. Kudos to Bert Ogden Jeep!
I had an issue with my Challenger and I called service and spoke with Dale Dale was easy to talk to and he was eager to fix my issue. He set me up with a service appointment at 8 o’clock sharp I got there 20 minutes prior and they were already waiting for me. They took my vehicle in And he set an expectation of the service process. They were able to diagnose the problem and gave me a set of time to fix and less than 24 hours. They originally told me that the vehicle would not be ready till mid ...
Me gusto como me trataron y más el vendedor muy amable respetuoso y muy feliz porque compré mi jeep gladiador 2022 (Translated by Google) I liked how they treated me and even more so the seller was very kind, respectful and very happy because I bought my jeep gladiator 2022
Great experience from start to finish!!
Rene was very helpful & informative. Definitely would go back
I am absolutely in love with my new vehicle. Hector and Mingo gave the BEST customer service I’ve ever experienced while looking and buying for a vehicle. They made sure I was fully satisfied with what I was searching for. Highly recommend and if I could I would give them 10 stars 🌟